Controlling Spam

What is SPAM?

Spam is unsolicited bulk e-mail. Unsolicited means that the Recipient has not granted permission for the message to be sent. Bulk means that the message is sent as part of a larger group of messages, all with almost identical content. Click here for information on the SPAM act in Australia.

aaNet does not sell or disclose your email address to any third parties. Your best defense is to be very, very careful about giving out your email address – especially online.

How to stop spammers getting hold of my email address

1) Never reply to a spam email – you are just confirming your email address is live.

2) Never forward chain emails – in most cases these are hoax emails and spammers can get hold of your email address via this method.

3) Never open an email attachment if you’re not sure who it’s from. Most viruses and Trojan Horses are transferred this way.

4) Don’t allow your email address to be seen by the general public on social networks. You can edit your settings on the social site to prevent this.

5) When ordering online – make sure you read everything on the order page, especially when it has a tick box. Most companies want to send you promotional emails, and in most cases you probably want to receive these. However, if they also want to send your information to third parties, check that you know who they are.

6) Use blind copies (bcc) when you’re emailing a group of people – this will protect their email address.

7) Don’t use the preview pane option in your email software. An email displaying graphics will often contain a unique reference code. When you read the email you are potentially telling spammers that your email address is valid. You should turn off the option to display images in emails and if you know an email is from a trusted source you can view the images.

8) Be suspicious – If you receive an email regarding suspicious activity on your bank account or a popular website don’t click on any links in the email. If you are not sure, manually find the company website via a search engine and use this website address, and enquire about the email. If a complete stranger walked up to you in the street and asked you to give them your credit card details because of a problem with your bank, would you?

Good practice against SPAM

1) A good rule of thumb is only give your email address to those who you would also give your home address.

2) If the person you want to email does not fit into the 'home address' category, create a new email address for this purpose.  You have 15 free email addresses with your aaNet account.  You can setup a new email address via your members section.