Single Service Transfer (SST)

Single Service Transfer, or SST is the industry method for customers wishing to transfer between providers using their own physical network.

It is a simple method for customers who already have ADSL with a supporting ISP to join aaNet with minimal downtime and without physical disconnection.

Also, by using SST to transfer to one of our ADSL2+ plans the connection fee is only $99

ISPs that support SST are listed here:

• Agile Pty Ltd
• Amcom Pty Limited
• Australia Online Pty Limited
• Belmont Computer Centre Pty Ltd T/AS Sunet Internet
• Broadband Wireless Pty Limited
• Chariot Limited
• Clarenston Pty Ltd
• DESTRA
• ECN Pty Limited
• EFTel
• Exetel Pty Ltd
• E-Talk Communications Pty Limited (trading as Comcen Internet Services)
• IDXNET Computing Pty Ltd
• iiNet Ltd
• Intek Pty Ltd
• Internet Australis Pty Ltd
• Intrapower Pty Ltd
• ispOne Pty Ltd
• Library Board of Victoria (trading as VicNet)
• Make the Net Work for You Pty Limited (trading as EscapeNet)
• National Broadband Pty Limited
• Net2000 Pty Limited
• Netspace Networks Pty Ltd
• Network Technology (Aust) Pty Limited
• Nexon Asia Pacific Pty Ltd
• Pacific Internet (Aust) Pty Ltd
• People Telecom Ltd
• Powertel Limited   
• Primus Telecommunications Pty Limited
• R P Equipment Pty Ltd
• Request Broadband P/L
• Saunders Properties Pty Limited
• Soul Pattinson Telecommunications Pty Ltd
• Spacelink Communications Pty Ltd
• TPG Internet P/L
• Unitedtec Pty Ltd
• Westnet Pty Ltd
• Westvic Broadband Pty Ltd
• Wideband Networks Pty Ltd

If your ISP does not support SST and you wish to signup to one of our ADSL2+ plans you will need to disconnect your current ADSL service and order a 'new connection' instead of requesting a transfer.

ISPs that do not support SST are listed here:

• AAPT Ltd
• Adam Internet Pty Ltd
• AlwaysOnline Pty Limited
• Commander Australia Limited (formerly RSL COM)
• CNT Corp Pty ltd
• CONNECT.com
• Dragnet Internet Services P/L
• Dodo Australia Pty Ltd
• Dragnet Internet Services Pty Ltd
• Foundation IT Services Pty Limited
• General Communications Business P/L
• Global Dial Pty Ltd
• Internex  - INT
• ITel Community Telco Ltd
• LastMileAccess Pty Ltd
• N C Cable Pty Ltd
• NEC Australia Pty Limited
• OPTUS Networks Pty Ltd
• RSL COM (now Commander Australia Limited)
• Spectrum Networks Pty Ltd
• Telstra Bigpond
• Verizon Australia Pty Ltd formerly MCI Worldcom Australia Pty Ltd

Further information on the industry transfer agreements we participate in, and how they may affect customers is located here.