Single Service Transfer (SST)

Single Service Transfer, or SST is the industry method for customers wishing to transfer between providers using their own physical network.

It is a simple method for customers who already have ADSL with a supporting ISP to join aaNet with minimal downtime and without physical disconnection.

ISPs that support SST are listed here:

  • AAPT Ltd
  • Agile Pty Ltd
  • Amcom Pty Limited
  • Australia Online Pty Limited
  • Belmont Computer Centre Pty Ltd T/AS Sunet Internet
  • Broadband Wireless Pty Limited
  • Chariot Limited
  • Clarenston Pty Ltd
  • DESTRA
  • ECN Pty Limited
  • EFTel
  • Exetel Pty Ltd
  • E-Talk Communications Pty Limited (trading as Comcen Internet Services)
  • IDXNET Computing Pty Ltd
  • iiNet Ltd
  • Intek Pty Ltd
  • Internet Australis Pty Ltd
  • Intrapower Pty Ltd
  • ispOne Pty Ltd
  • Library Board of Victoria (trading as VicNet)
  • Make the Net Work for You Pty Limited (trading as EscapeNet)
  • National Broadband Pty Limited
  • Net2000 Pty Limited
  • Netspace Networks Pty Ltd
  • Network Technology (Aust) Pty Limited
  • Nexon Asia Pacific Pty Ltd
  • OPTUS Networks Pty Ltd
  • Pacific Internet (Aust) Pty Ltd
  • People Telecom Ltd
  • Powertel Limited   
  • Primus Telecommunications Pty Limited
  • R P Equipment Pty Ltd
  • Request Broadband P/L
  • Saunders Properties Pty Limited
  • Soul Pattinson Telecommunications Pty Ltd
  • Spacelink Communications Pty Ltd
  • TPG Internet P/L
  • Unitedtec Pty Ltd
  • Westnet Pty Ltd
  • Westvic Broadband Pty Ltd
  • Wideband Networks Pty Ltd

If your ISP does not support SST and you wish to signup to one of our ADSL2+ plans you will need to disconnect your current ADSL service and order a 'new connection' instead of requesting a transfer.

ISPs that do not support SST are listed here:

  • Adam Internet Pty Ltd
  • AlwaysOnline Pty Limited
  • Commander Australia Limited (formerly RSL COM)
  • CNT Corp Pty ltd
  • CONNECT.com
  • Dragnet Internet Services P/L
  • Dodo Australia Pty Ltd
  • Dragnet Internet Services Pty Ltd
  • Foundation IT Services Pty Limited
  • General Communications Business P/L
  • Global Dial Pty Ltd
  • Internex  - INT
  • ITel Community Telco Ltd
  • LastMileAccess Pty Ltd
  • N C Cable Pty Ltd
  • NEC Australia Pty Limited
  • RSL COM (now Commander Australia Limited)
  • Spectrum Networks Pty Ltd
  • Telstra Bigpond
  • Verizon Australia Pty Ltd formerly MCI Worldcom Australia Pty Ltd

Further information on the industry transfer agreements we participate in, and how they may affect customers is located here.